Oh my, thank you for explaining this so clearly! I’ve always worried about what would happen if one of my grandchildren forgot their passcode. It sounds like having regular backups is really important.
I’m a bit confused though - if someone resets their phone this way, do they lose ALL their photos and messages? My granddaughter has so many precious pictures on her phone, and I’d hate for her to lose them.
Also, is there a way to help prevent this situation in the first place? Should I be helping my grandkids set up regular iCloud backups? I want to make sure they don’t get locked out of their devices and lose everything important to them.
Thank you for being patient with my questions - technology moves so fast these days!